Refund Policy

What this policy covers#

In shortThis policy applies to paid See Benefits Now membership. Browsing our guides is free; membership covers alerts, saving and tracking.

Browsing our guides and educational content is free and needs no account. We never charge you to apply for a government programme. Government and nonprofit programmes are always free to apply for, directly with the organisation that runs them. This policy concerns only the optional membership tiers described on our pricing page.

30-day refund#

In shortContact us within 30 days of any membership charge and we will refund that charge in full.

If you are not satisfied with a paid membership, email info@seebenefitsnow.com within 30 days of the charge and we will refund it in full. You do not need to give a reason. Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Cancelling#

In shortCancel any time. You keep access until the end of the period you already paid for, and you are not billed again.

You can cancel a membership at any time. Cancellation stops any future billing; it does not by itself trigger a refund of the current period. You keep membership features until the end of the period you have already paid for, after which the account returns to the free tier.

There are no cancellation fees and no minimum term.

After 30 days#

In shortBeyond 30 days we generally do not refund a period already used, but ask us — we look at genuine problems case by case.

Outside the 30-day window we generally do not refund a period that has already been used. That said, if something went wrong on our side — a duplicate charge, a billing error, a feature that did not work as described, or a charge you did not expect after cancelling — contact us and we will put it right.

What happens to your saved items#

In shortNothing is deleted when you downgrade. Items above the free limit become read-only.

Downgrading or cancelling does not delete your saved benefits, offers, notes or tracked applications. Anything above the free tier limit becomes read-only until you remove some items or upgrade again. You can request deletion of your data at any time under our Privacy Policy.

How to request a refund#

In shortEmail us with the address on the account and the approximate date of the charge.

Email info@seebenefitsnow.com with the subject line “Refund request”, the email address on the account, and the approximate date of the charge. We aim to respond within two business days.

Changes to this policy#

In shortIf this policy changes we will update the date at the top. Changes never apply retroactively to a charge already made.

We may update this Refund Policy. The version in force at the time of your charge is the one that applies to it — a later change never reduces a refund right you already had.